Returns and Refunds Policy

Who we are?

We are YouthOnX(Youth With The X-Factor). Our website address is: youthonx.com

What is this Cancellation, Return and Refund Policy?
  1. In keeping with YouthOnX’s goal of ensuring User satisfaction, this cancellation, return and refund Policy (“Cancellation, Return and Refund Policy”), together with the terms of use at www.youthonx.com/termsAndCondition, sets out YouthOnX’s procedures and policies in accepting: (a) Product cancellations before the Product is delivered to a User; or (b) Product returns, once a Product has been delivered to a User after purchase from the Platforms. Any return or cancellation of Products by Users shall be governed by and subject to the terms and conditions set out under this Cancellation, Return and Refund Policy.
  2. Users are required to peruse and understand the terms of this Cancellation, Return and Refund Policy. If you do not agree to the terms contained in this Cancellation, Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using the Platforms. The terms contained in this Cancellation, Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms.

Terms of cancellation

  1. Cancellation before dispatch.
  2. A User is permitted to fully or partially cancel orders.
  3. Refund. In all events of cancellation prior to the dispatch of the purchased Products, YouthOnX shall initiate refunds within 3 (three) business days from the date on which it received the request from the User.
  4. In case of cash on delivery, the refund will reflect in the User’s bank account  (as defined in the Fees and Payments Policy) within such reasonable time (subject to the policies of the User’s bank in case of bank account/credit card refunds) from the date on which YouthOnX initiates the refund. All refunds shall be subject to applicable charges as may be deducted by the User’s bank.
  5. In case of payment made through prepaid mode through any channel, the refund will be made to the original mode of payment. All refunds shall be subject to applicable charges as may be deducted by the User’s bank.

Terms of Return and Refund

  • All products comes with a 30 days(Thirty) return & refund policy.
  • After 30 days return will not be accepted.
  • If you are not satisfied with the product then request for a return within 30 days(Thirty)